Privacy Policy
1. Who we are
MEAGIE MEDIA LLC (“we”, “us”) operates EcomBigBull (ecombigbull.com) and is a limited liability company registered in Michigan, USA. For any privacy question, contact meagiemedia@ecombigbull.com.
2. What we collect
- Enquiry data — name, email and project details you send through this site’s contact form or by email.
- Account data (our apps) — an anonymous or linked account ID, gameplay/profile progress, purchases of virtual items, and settings. Many features work with anonymous accounts; we do not require your real name to play or use core features.
- Usage & device data — app interactions, crash reports, device model, OS version and an app-instance identifier, used to fix bugs and improve the product.
- We do not collect your contacts, photos, precise location, or payment card numbers. Payments are processed by Google Play / the App Store; we receive only confirmation that a purchase happened.
3. How we use it
- To reply to enquiries and provide the services you asked for.
- To run, secure and improve our apps (progress sync, leaderboards, subscriptions, support).
- To send service messages (e.g. a reply or an important change). Marketing email only with your consent, and you can opt out any time.
- Never to sell your personal data — we do not sell, rent or trade it to advertisers or data brokers.
4. Who we share it with
Only processors that run the product: Google Firebase (authentication, database, analytics, crash reporting), Google Play / Apple (payments and subscriptions), and — for client projects — the tools you approve. Each receives only what it needs. We disclose data if the law requires it.
5. Cookies & analytics
This landing page sets no marketing cookies. If analytics is added later, it will be privacy-respecting, aggregated measurement only, and this policy will be updated first.
6. Children
Our services are not directed at children under 13 (or the minimum age in your country). If you believe a child gave us personal data, contact us and we will delete it.
7. Your rights
You can ask us at any time to access, correct, export or delete your personal data, or to object to its processing. Write to meagiemedia@ecombigbull.com — we respond within 30 days. Account deletion is covered in detail in the Delete Account section below.
8. Changes
If this policy changes materially, we will update the date above and, where appropriate, notify users in-app before the change takes effect.
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Delete Your Account
You can delete your account — and the personal data tied to it — at any time, free of charge. Two ways:
- In the app (fastest): open the app → Profile → Delete Account → confirm. Deletion starts immediately and signs you out.
- By email: write to meagiemedia@ecombigbull.com from the email linked to your account (or tell us your in-app user ID). We verify it is yours, then delete.
What gets deleted
- Your account ID and sign-in identity
- Profile, progress, streaks, scores and league memberships
- Virtual wallet balances tied to the account
- Preferences and support history linked to the account
Timing: deletion is completed within 30 days of a verified request (immediately for in-app deletion), and backup copies are purged within 90 days — see Data Retention. Deletion is permanent and cannot be undone. Subscriptions are managed by Google Play / the App Store and must be cancelled there separately; deleting your account does not by itself cancel a store subscription.
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Data Retention & No-Retention Policy
We keep personal data only as long as it has a job to do — then we delete it. Our commitments:
Our no-retention commitments
- Deleted means deleted: after account deletion we do not retain your profile, progress or identifiers for marketing, profiling or “win-back” campaigns. Ever.
- No shadow copies: deleted data is removed from production systems immediately and from backups within 90 days, with no separate archives kept beyond that.
- Enquiries don’t linger: contact-form and email enquiries are deleted within 12 months of our last reply if no project follows.
- Anonymous by default: where an app works anonymously, we hold no name or email to retain in the first place.
Retention at a glance
- Account & app dataUntil you delete your account
- Deleted-account backupsPurged ≤ 90 days
- Website enquiries≤ 12 months after last reply
- Crash & usage analytics≤ 14 months, aggregated/anonymised after
- Purchase recordsKept by Google Play / Apple; we keep only the confirmation needed for tax & support
Only exceptions: data we must keep by law (e.g. tax records) or to prevent fraud and abuse — kept for that purpose only, access-restricted, and deleted when the obligation ends. Fully anonymised statistics that cannot identify anyone may be kept indefinitely.